Think of a Reserve Office Assistant (ROA) as an extension of your team. They give you back time in your day to focus on what is most important.
Each office assistant is college educated, has passed our rigorous screening process and is expertly matched to your individual needs. They are dedicated to supporting you on-site or virtually without the expense of a full-time employee.
Online Resarch & Reporting
Basic Data Analysis & Presentation
Social Media Support
Executive Assistant Services
Calendar & Schedule Management
Database Management & Data Processing
Seminars & Webinars
|32 Hours / Month|
Email, Call, Text
|Multiple Team Users|
|Priority Response Time|
|Access to Additional|
Subject Matter Experts
$1,280 / Month
|16 Hours / Month|
Email, Call, Text
|2 Team Users|
|Preferred Response Time|
$670 / Month
|8 Hours / Month|
$360 / Month
Monthly plan doesn't suit your needs? Contact us to create a custom plan.
Have a project that needs to be completed? Let our experts deliver the results.
Any ROA task, urgent timing.
$55 / Hour.
Jon is an Accredited Veterans Agent, working as a bridge between the legal and medical world to help increase veterans ratings and represent them in court.
A Good Problem
In 2014, Jon was flooded with more cases than he could represent. For nearly a year he had to turn away veterans. Increasing demands reveled the need for administrative support.
A Better Solution
Jon outsourced his support tasks to a Reserve Office Assistant.
Without the overhead of a full-time employee, he has gained a new team member and increased his throughput with seamless admin support. By outsourcing these tasks to his Reserve Office Asstistant, Jon was able to increase his case load by 100%.
Will I have a dedicated Office Assistant?
You work one-on-one with the Reserve Office Assistant that has been expertly matched to meet your needs and work style. This individual is like a virtual assistant, except better because they are located right here at The Reserve. Through this relationship, they will learn your preferences and work even more efficiently, anticipating your needs and helping you work more productively.
Who are the Reserve Office Assistants?
All Reserve Office Assistants are college-educated, US-based employees of The Reserve and often a familiar face you see when working at The Reserve. They have been rigorously screened through our vetting process and bring years of relevant experience to assist you.
How do I communicate with my Reserve Office Assistant?
There are a variety of options for interacting with your Assistant. You may meet with them face-to-face at a Reserve location (in-person meetings at other locations are not permitted). Additionally, requests or tasks may be submitted to your Assistant by email, phone or text seven days a week. Your assistant is available to complete your requests Monday through Friday between the general business hours of 7am – 6pm Central Standard time. If a request is submitted outside of business hours, they will begin addressing them the following business day. Your Reserve Office Assistant will provide you with regular status updates on requested tasks and your monthly services.
Do I need to be a member of The Reserve to work with a Reserve
No, we have plenty of clients who are not members of The Reserve, but those who are have the flexibility of access to member discounts and a brilliant, professional, shared coworking workplace or private office space.
What do Assistants not do?
We do not do tasks that require physically running errands, work that requires specific certifications, or impersonation of you or anyone else.
Are the Reserve Office Assistants like Virtual Assitants?
The Reserve Office Assistants are US-based and are available to meet in-person. All work is performed at a Reserve location where they have secure, reliable and lightning-fast internet, access to private meeting rooms and also direct supervision.
What are business hours?
The Reserve Office Assistants service requests Monday through Friday between 7am – 6pm Central Standard Time.
What types of service plans do you offer?
We are happy to customize a plan that specifically meets your needs. To set up an initial consultation, contact us at firstname.lastname@example.org. In general, our plans are on a monthly subscription. Each plan caters to a different level of service. Plans begin at 8 hours per month and can exceed 32 hours per month. As a subscription model, the hours linked to a plan do not roll over from month to month. If you begin your plan mid-month, your services will either be prorated for the month or if you need a jump start to the tasks at hand we will complete the agreed upon hours.
Are the plans flexible? What if I need more assistance
in a month?
Yes, our plans are very flexible. You may upgrade or downgrade at any time. We ask for 30-days notice prior to cancellation. As a client with a Reserve Office Assistant subscription, you may purchase ad-hoc hours at any time during the month. Additional hours are billed at your current hourly rate.
Does my subscription require a long term contract?
No. Your agreement will automatically renew the first of every month until you cancel. Any unused time does not roll over. Discounts may apply for longer term agreements.
Are there any hidden fees or extras with my monthly plan?
No, the plans are all inclusive.
How do you ensure the quality of the work product?
Quality begins at the source. The few US-based professional applicants who are selected to join us as Reserve Office Assistants have successfully completed our multi-point screening process, have the required professional skills and have passed the required background checks. All of your work is done by your assigned Reserve Office Assistant; we do not outsource to third party contractors or offshore.
In addition to your Reserve Office Assistant, you will partner with one of our Client Results Managers who will ensure you are delighted with the service from your Assistant, selectively review your Assistant’s work product and maintain a regular communication rhythm.
How secure is my individual or company data?
All Reserve Office Assistants sign a Confidentiality Agreement that covers the protection of your information and intellectual property. All sensitive information, such as billing information, is encrypted and stored on secure servers. As you work with your Assistant, you will build a working relationship with them and evolve to a level of trust where you know what specific information you feel comfortable sharing with them in a secure fashion.